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Matrix/Features/HIPAA / BAA

Which voice AI agent platforms have HIPAA / BAA?

Vendor states HIPAA compliance or signs a BAA. Partial = only on enterprise or as a paid add-on.

5 Yes5 Partial1 Unknown

Verified Yes: Retell AI, Bland AI, Cartesia Agents, Synthflow, LiveKit Agents.

PlatformStatusWhat the vendor saysSource
Bland AIBlandYesBAA
Pricing FAQ: HIPAA compliant with a signed BAA.
Source
Cartesia AgentsCartesiaYesHIPAA
Agents page lists HIPAA compliance.
Source
LiveKit AgentsLiveKitYesHIPAA
Security page lists HIPAA.
Source
Retell AIRetell AIYesHIPAA
Home page: "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001".
Source
SynthflowSynthflowYesHIPAA + BAA
"SOC 2 Type 2, ISO/IEC 27001, HIPAA, and GDPR"; BAA documented.
Source
Deepgram Voice Agent APIDeepgramPartialEnterprise BAA
HIPAA with a BAA on Enterprise.
Source
ElevenLabs AgentsElevenLabsPartialEnterprise BAA
"BAAs for HIPAA customers" listed on the Enterprise plan.
Source
OpenAI Realtime APIOpenAIPartialBAA (by agreement)
BAA-eligible endpoints for customers who have signed OpenAI's Business Associate and Healthcare Addendum.
Source
VaaniVaaniPartialEnterprise
HIPAA on Enterprise only.
Source
VapiVapiPartial$2,000/mo add-on
HIPAA (DPA + BAA) is a paid add-on at $2,000/month.
Source
UltravoxUltravoxUnknownNo HIPAA or BAA statement on the pricing page we checked.—

Checked Nov 4, 2026. Filter the matrix by this feature →

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