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Matrix/Platforms/Retell AI

Retell AI

Retell AI · Developer platform · Official site

10 Yes1 Partial0 No0 Unknown
FeatureStatusWhat the vendor saysSourceChecked
Price per minuteYes$0.07–$0.31/min
All-in range by model choice; voice infrastructure $0.055/min, TTS from $0.015/min, LLM extra.
Source2026-11-04
Latency claimYes~600ms
Home page claims "~600ms latency".
Source2026-11-04
LanguagesPartialMultilingual
Multilingual agents documented; no language count published.
Source2026-11-04
Phone numbers & telephonyYes$10/mo numbers, SIP
Numbers $10/month; no charge for SIP trunking or custom telephony.
Source2026-11-04
Bring your own LLMYesCustom LLM
Connect your own LLM via WebSocket.
Source2026-11-04
Custom / BYO voiceYesClone voice API
API reference includes a Clone Voice endpoint.
Source2026-11-04
Interruption handlingYesInterruption sensitivity
Home page: agents handle mid-sentence interruptions; interruption sensitivity is configurable.
Source2026-11-04
Tool calling & MCPYesMCP
Agents can call tools on MCP servers.
Source2026-11-04
HIPAA / BAAYesHIPAA
Home page: "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001".
Source2026-11-04
SOC 2YesSOC 2 Type II
Home page compliance statement.
Source2026-11-04
Free tier / creditsYes$10 credit
$10 free credits and 20 free concurrent calls.
Source2026-11-04

Latency, compliance and language figures are the vendor's own claims. We link them; we don't test them.

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