Vapi
Vapi · Developer platform · Official site
9 Yes2 Partial0 No0 Unknown
| Feature | Status | What the vendor says | Source | Checked |
|---|---|---|---|---|
| Price per minute | Yes | $0.05/min + models $0.05/min hosting fee; STT, LLM and TTS billed at cost. Pricing calculator example: about $82–129 per 1,000 minutes all-in. | Source | 2026-11-04 |
| Latency claim | Yes | <500ms avg Home page claims "<500ms average latency". | Source | 2026-11-04 |
| Languages | Partial | Multilingual Multilingual agents with language detection documented; no language count published. | Source | 2026-11-04 |
| Phone numbers & telephony | Yes | Free numbers, Twilio, SIP Vapi numbers and SIP included; Twilio passthrough $0.008/min inbound, $0.014/min outbound. | Source | 2026-11-04 |
| Bring your own LLM | Yes | Custom LLM server Point the agent at your own OpenAI-compatible LLM server. | Source | 2026-11-04 |
| Custom / BYO voice | Yes | Custom voices Use custom or cloned voices from any supported TTS provider. | Source | 2026-11-04 |
| Interruption handling | Yes | Stop Speaking Plan Configurable interruption behaviour via the Stop Speaking Plan. | Source | 2026-11-04 |
| Tool calling & MCP | Yes | MCP tool Native MCP tool lets agents call MCP servers. | Source | 2026-11-04 |
| HIPAA / BAA | Partial | $2,000/mo add-on HIPAA (DPA + BAA) is a paid add-on at $2,000/month. | Source | 2026-11-04 |
| SOC 2 | Yes | SOC 2 Home page: "SOC 2, HIPAA, and PCI compliant". | Source | 2026-11-04 |
| Free tier / credits | Yes | $5 credit $5 in free credits, 1 phone number, 4 concurrent calls. | Source | 2026-11-04 |
Latency, compliance and language figures are the vendor's own claims. We link them; we don't test them.
Compare with
Free, when things change
Get the voice-agent changelog
Price cuts, new MCP and compliance support, and new platforms, in one short email when the matrix changes.