Matrix/Platforms/ElevenLabs Agents
ElevenLabs Agents
ElevenLabs · Managed platform · Official site
9 Yes1 Partial0 No1 Unknown
| Feature | Status | What the vendor says | Source | Checked |
|---|---|---|---|---|
| Price per minute | Yes | $0.08/min + LLM Call minutes $0.08/min on every plan (included minutes from 15 free to 12,375 on $990/mo Business); LLM billed separately; burst $0.16/min. | Source | 2026-11-04 |
| Latency claim | Unknown | Vendor says "low latency" but publishes no figure on the pages we checked. | — | 2026-11-04 |
| Languages | Yes | 70+ (TTS) Docs: TTS across 10,000+ voices and 70+ languages; the voice & language guide lists 31 languages. | Source | 2026-11-04 |
| Phone numbers & telephony | Yes | Twilio, SIP trunk No ElevenLabs telephony fee; native Twilio integration and SIP trunking. | Source | 2026-11-04 |
| Bring your own LLM | Yes | Custom LLM Choose supported LLMs or connect your own model via server integration. | Source | 2026-11-04 |
| Custom / BYO voice | Yes | 10,000+ voices, cloning 10,000+ voices; Business plan includes 10 Professional Voice Clones. | Source | 2026-11-04 |
| Interruption handling | Yes | Turn-taking controls Configure turn-taking, interruptions and timeouts. | Source | 2026-11-04 |
| Tool calling & MCP | Yes | MCP Agents can connect to MCP servers. | Source | 2026-11-04 |
| HIPAA / BAA | Partial | Enterprise BAA "BAAs for HIPAA customers" listed on the Enterprise plan. | Source | 2026-11-04 |
| SOC 2 | Yes | SOC 2 "Support for SOC 2, HIPAA, and GDPR compliance". | Source | 2026-11-04 |
| Free tier / credits | Yes | 15 min/mo Free plan: 15 minutes of calls, 4 concurrent calls. | Source | 2026-11-04 |
Latency, compliance and language figures are the vendor's own claims. We link them; we don't test them.
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